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PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Startup\u003c\/p\u003e\u003cp style=\"margin-top: 0px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003e\u003cstrong\u003eKey features:\u003c\/strong\u003e\u003c\/p\u003e\u003cp style=\"margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003ePRINCE2 Agile provides guidance on tailoring PRINCE2 in an agile context and covers:\u003c\/p\u003e\u003cp style=\"margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003eHow to tailor the integrated set of PRINCE2 principles, themes and processes\u003c\/p\u003e\u003cp style=\"margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003eHow to produce the PRINCE2 management products\u003c\/p\u003e\u003cp style=\"margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003eHow to map the common agile roles to the PRINCE2 project management team structure\u003c\/p\u003e\u003cp style=\"margin-top: -4px; margin-bottom: 14px; padding: 0px; font-family: Arial, sans-serif; background-color: rgb(255, 255, 255);\"\u003eHow to incorporate the fundamental agile behaviours, concepts and techniques into PRINCE2\u003c\/p\u003e\u003cp\u003eThe strength of PRINCE2 lies in the areas of project direction and project management whereas agile has a very strong focus on product delivery. When PRINCE2 and agile are combined, project direction, project management and project delivery are all optimized to create the world's most complete project management solution.\u003c\/p\u003e","brand":"PeopleCert","offers":[{"title":"Default Title","offer_id":50506113974342,"sku":"9780113314676","price":10170.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/81Vkd2tN7CL.jpg?v=1790320300"},{"product_id":"itil-4-managing-professional-package-4-vols-paperback","title":"ITIL 4 Managing Professional Package (4 Vols) (Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eEvolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:\u003c\/p\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncreases your industry knowledge, skills and salary potential\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eTransforms your business\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps to successfully navigate the modern digital world\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReflects and integrates other established ways of working\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncorporates all the best things from ITIL\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eThe ITIL 4: Managing Professional books follow on from the ITIL 4 Foundation manual and are the Higher-Level guidance\u003c\/p\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eFour books fully aligned with the Managing Professional modules of:\u003c\/p\u003e\n\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style: disc;\"\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eCreate, Deliver and Support\u003c\/strong\u003e: Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eDrive Stakeholder Value\u003c\/strong\u003e: Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eHigh-velocity IT\u003c\/strong\u003e: Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eDirect, Plan and Improve\u003c\/strong\u003e: Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps you pass the ITIL 4 Managing Professional exams or Transition Module\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReference guidance for day-to-day problems for IT Professionals\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PeopleCert","offers":[{"title":"Hardcover","offer_id":50506151493702,"sku":"9780113316687","price":37290.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113316687.jpg?v=1790321403"},{"product_id":"directing-successful-projects-with-prince2-the-essential-guide-for-project-board-members-paperback","title":"Directing Successful Projects with PRINCE2 The Essential Guide for Project Board Members (Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eBuilt from a wealth of experience, PRINCE2 is an easy-to-use, world renowned, project management methodology that provides the essentials for managing any project in any industry.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eDirecting Successful Projects with PRINCE2 6th Edition is the essential guidance for Senior Leadership and Project Board members to direct projects to success and minimise risk:\u003c\/p\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eExplains the duties and behaviour of the Project Board\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eUses a practical approach with illustrations and summaries\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eA full glossary for full understanding of terms\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eDraws on real -life experience in public and private sector organisations\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncludes appendices that cover roles and responsibilities and handy checklists\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PeopleCert","offers":[{"title":"Default Title","offer_id":50506152443974,"sku":"9780113315727","price":10170.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113315727.jpg?v=1790321446"},{"product_id":"passing-the-prince2-examinations-5th-edition-paperback","title":"Passing the PRINCE2 Examinations 5\/e (Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eIt is essential reading for those intending to take the new Foundation and Practitioner courses for PRINCE2 2009 and has been revised to include the updates syllabus. It is also suitable for students undertaking self-study\/online training for the exams.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eThis publication contains sample papers which feature actual exam questions taken from a bank of questions provided by the Official Accreditor, APMG, so the exam questions in the book may appear on the day of your exam. The sample papers are also presented in the same way as they appear in the exam.\u003c\/p\u003e\u003ch2 style=\"margin: 1em 0px 0px; padding: 0px; font-size: 16pt; color: rgb(0, 0, 0); font-family: \" arial regular\u003eIndustry reviews:\u003c\/h2\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eDirector of Best Management Practice, \"The purpose of this guide is to help people prepare for their PRINCE2 foundation or Practitioner examinations…This publication should help pave the way for those preparing to undertake PRINCE2 training…\"\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eEmma Jones, PRINCE2 Chief Examiner, \"I would recommend that candidates intending to take a PRINCE2 examination review this guidance…\"\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eRichard Pharro, CEO APMG Group \"…this guidance will prove invaluable in preparing you for your examinations.\"\u003c\/p\u003e\u003ch2 style=\"margin: 1em 0px 0px; padding: 0px; font-size: 16pt; color: rgb(0, 0, 0); font-family: \" arial regular\u003eKey features:\u003c\/h2\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eSyllabus and learning outcomes\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e2009 Examinations design and editorial standards\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eFoundation level sample paper and candidate guidance\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003ePractitioner level sample paper and candidate guidance.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cdiv\u003e \u003c\/div\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PeopleCert","offers":[{"title":"Default Title","offer_id":50506152476742,"sku":"9780113311903","price":10735.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113311903.jpg?v=1790321447"},{"product_id":"integrating-prince2-paperback","title":"Integrating PRINCE2 (Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eThis practical guide shows you how to embed PRINCE2 within your organization and tailor the method to your specific work environment and business context.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eComplementing and expanding on the guidance in the PRINCE2 5th edition manual, this publication covers a diverse range of situations, using case studies based on real experience. You will find out how to assess a project to determine what level of tailoring is required, and how to embed PRINCE2 effectively within your organization to enhance the benefits of using this method.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eThis publication brings project management to life, and shows you how to make PRINCE2 work for you and your circumstances.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eA must-read for those who want to get the most out of putting PRINCE2 into practice and enjoy improved project delivery as a result.\u003c\/p\u003e","brand":"PeopleCert","offers":[{"title":"Default Title","offer_id":50506152509510,"sku":"9780113314416","price":10735.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113314416.jpg?v=1790321452"},{"product_id":"itil-4-managing-professional-create-deliver-and-support-paperback","title":"ITIL® 4 Create, Deliver and Support","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eEvolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:\u003c\/p\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncreases your industry knowledge, skills and salary potential\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eTransforms your business\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps to successfully navigate the modern digital world\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReflects and integrates other established ways of working\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncorporates all the best things from ITIL\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eThe ITIL 4: Create, Deliver and Support book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation\u003c\/p\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIdeal for professionals who manage the operation of IT-enabled digital products and services or end to end delivery\u003c\/p\u003e\n\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style: disc;\"\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eImprove established processes\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncrease efficiency\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eCreate an effective flow of work\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eUtilize new technologies\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eCreate a culture for success\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps you pass your Create, Deliver and Support exam towards Managing Professional status\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReference guidance for day-to-day problems for IT Professionals\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PeopleCert","offers":[{"title":"Paperback","offer_id":50506153721926,"sku":"9789925600199","price":8051.25,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113316328.jpg?v=1790321489"},{"product_id":"itil-4-managing-professional-drive-stakeholder-value-paperback","title":"ITIL® 4 Managing Professional Drive Stakeholder Value (Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0);\"\u003eEvolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:\u003c\/p\u003e\n\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0);\"\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncreases your industry knowledge, skills and salary potential\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eTransforms your business\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps to successfully navigate the modern digital world\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReflects and integrates other established ways of working\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIncorporates all the best things from ITIL\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0);\"\u003eThe ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation\u003c\/p\u003e\n\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0);\"\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eIdeal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management\u003c\/p\u003e\n\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style: disc;\"\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eImprove relationships and reach mutual outcomes\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eEnsure high customer satisfaction levels\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eOptimize the customer experience\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eCreate a trusted relationship with stakeholders\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eHelps you pass your Drive Stakeholder Value exam\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\n\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003eReference guidance for day-to-day problems for IT Professionals\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"PeopleCert","offers":[{"title":"Paperback","offer_id":50506153885766,"sku":"9789925600205","price":7345.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113316366.jpg?v=1790321497"},{"product_id":"itil-service-strategy-paperback","title":"ITIL® Service Strategy, 2\/e. (2011)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\u003cspan style=\"color: rgb(51, 51, 51); font-family: \" trebuchet ms neue helvetica tahoma sans-serif\u003eThis volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. 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Financial management has been expanded, and business relationship management and demand management are now covered as processes.\u003c\/p\u003e","brand":"PeopleCert","offers":[{"title":"Default Title","offer_id":50506154049606,"sku":"9780113313044","price":10735.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/9780113313044.jpg?v=1790321497"},{"product_id":"information-lifecycle-support-wisdom-knowledge-information-and-data-management-wkidm-paperback","title":"Information Lifecycle Support","description":"\u003cp\u003e\u003cspan style=\"font-family: Arial, sans-serif; font-size: 14px;\"\u003eMost organizations hold vast quantities of data that can be turned into useful information. Much of this data is unstructured and in order to benefit fully from the information available to it, an organization must manage its data resource. 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