{"product_id":"conversational-ai","title":"Conversational AI","description":"\u003cp\u003e\u003cb\u003e\"A thorough guide to the entire process of designing and implementing virtual assistants. Goes way beyond the technicalities\u003c\/b\u003e.\" - \u003ci\u003eMaxim Volgin, KLM\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDesign, develop, and deploy human-like AI solutions that chat with your customers, solve their problems, and streamline your support services.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eConversational AI\u003c\/i\u003e, you will learn how to:\u003c\/p\u003e\u003cp\u003e    Pick the right AI assistant type and channel for your needs\u003cbr\u003e    Write dialog with intentional tone and specificity\u003cbr\u003e    Train your AI’s classifier from the ground up\u003cbr\u003e    Create question-and-direct-response AI assistants\u003cbr\u003e    Design and optimize a process flow for web and voice\u003cbr\u003e    Test your assistant’s accuracy and plan out improvements\u003c\/p\u003e\u003cp\u003e\u003ci\u003eConversational AI: Chatbots that work\u003c\/i\u003e teaches you to create the kind of AI-enabled assistants that are revolutionizing the customer service industry. You’ll learn to build effective conversational AI that can automate common inquiries and easily address your customers' most common problems. This engaging and entertaining book delivers the essential technical and creative skills for designing successful AI solutions, from coding process flows and training machine learning, to improving your written dialog.\u003c\/p\u003e\u003cp\u003ePurchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications.\u003c\/p\u003e\u003cp\u003eAbout the technology\u003cbr\u003eCreate AI-driven chatbots and other intelligent agents that humans actually enjoy talking to! Adding intelligence to automated response systems saves time and money for you and your customers. \u003ci\u003eConversational AI\u003c\/i\u003e systems excel at routine tasks such as answering common questions, classifying issues, and routing customers to the appropriate human staff. This book will show you how to build effective, production-ready AI assistants.\u003c\/p\u003e\u003cp\u003eAbout the book\u003cbr\u003e\u003ci\u003eConversational AI\u003c\/i\u003e is a guide to creating AI-driven voice and text agents for customer support and other conversational tasks. This practical and entertaining book combines design theory with techniques for building and training AI systems. In it, you’ll learn how to find training data, assess performance, and write dialog that sounds human. You’ll go from building simple chatbots to designing the voice assistant for a complete call center.\u003c\/p\u003e\u003cp\u003eWhat's inside\u003c\/p\u003e\u003cp\u003e    Pick the right AI for your needs\u003cbr\u003e    Train your AI classifier\u003cbr\u003e    Create question-and-direct-response assistants\u003cbr\u003e    Design and optimize a process flow\u003c\/p\u003e\u003cp\u003eAbout the reader\u003cbr\u003eFor software developers. Examples use Watson Assistant and Python.\u003c\/p\u003e\u003cp\u003eAbout the author\u003cbr\u003e\u003cb\u003eAndrew R. Freed\u003c\/b\u003e is a Master Inventor and Senior Technical Staff Member at IBM. He has worked in AI solutions since 2012.\u003c\/p\u003e\u003cp\u003eTable of Contents\u003cbr\u003ePART 1 FOUNDATIONS\u003cbr\u003e1 Introduction to conversational AI\u003cbr\u003e2 Building your first conversational AI\u003cbr\u003ePART 2 DESIGNING FOR SUCCESS\u003cbr\u003e3 Designing effective processes\u003cbr\u003e4 Designing effective dialogue\u003cbr\u003e5 Building a successful AI assistant\u003cbr\u003ePART 3 TRAINING AND TESTING\u003cbr\u003e6 Training your assistant\u003cbr\u003e7 How accurate is your assistant?\u003cbr\u003e8 Testing your dialogue flows\u003cbr\u003ePART 4 MAINTENANCE\u003cbr\u003e9 Deployment and management\u003cbr\u003e10 Improving your assistant\u003cbr\u003ePART 5 ADVANCED\/OPTIONAL TOPICS\u003cbr\u003e11 Building your own classifier\u003cbr\u003e12 Additional training for voice assistants\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"color: rgb(34, 34, 34); font-size: 24px; font-weight: 700;\"\u003eFrom the Author\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eI've been a software developer and architect for 18 years, with half of that time spent building artificial intelligence solutions.  In those 18 years, I've read and learned from more books, blogs, and podcasts than I can count.  I'm excited to give back by producing original content of my own.  I like to say that I've been standing on the shoulders of giants for long enough now; I'd like to be a giant for someone else.  I look forward to hearing about the wonderful solutions that readers of this book are going to build.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEbook License\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eEnd-User Warranty And License Agreement\u003c\/p\u003e\u003cp\u003e1. Grant Of License\u003c\/p\u003e\u003cp\u003eManning Has Authorized The Download By You Of An Unrestricted Number Of Copies Of The Electronic Book (Ebook) In Any Of The Available Formats. Manning Grants You A Nonexclusive, Nontransferable License To Use The Ebook According To The Terms And Conditions Herein. This License Agreement Permits You To Install The Ebook On Any And All Your Devices For Your Personal Use Only.\u003c\/p\u003e\u003cp\u003e2. Restrictions\u003c\/p\u003e\u003cp\u003eYou Shall Not: (1) Share, Resell, Rent, Assign, Timeshare, Distribute, Or Transfer All Or Part Of The Ebook Or Any Rights Granted Hereunder To Any Other Person; (2) Duplicate The Ebook, Except For A Single Backup Or Archival Copy; (3) Remove Any Proprietary Notices, Labels, Or Marks From The Ebook; (4) Transfer Or Sublicense Title To The Ebook To Any Other Party.\u003c\/p\u003e\u003cp\u003e3. Intellectual Property Protection\u003c\/p\u003e\u003cp\u003eThe Ebook Is Owned By Manning And Is Protected By United States And International Copyright And Other Intellectual Property Laws. Manning Reserves All Rights In The Ebook Not Expressly Granted Herein. This License And Your Right To Use The Ebook Terminate Automatically If You Violate Any Part Of This Agreement. In The Event Of Termination, You Must Remove The Original And Any Copies Of The Ebook From All Your Devices.\u003c\/p\u003e\u003cp\u003e4. Source Code Supplementary Material\u003c\/p\u003e\u003cp\u003eAny Source Code Files Provided As A Supplement To The Book Are Freely Available To The Public For Download. Reuse Of The Code Is Permitted, In Whole Or In Part, Including The Creation Of Derivative Works, Provided That You Acknowledge That You Are Using It And Identify The Source: Title, Publisher And Year.\u003c\/p\u003e\u003cp\u003e5. Limited Warranty\u003c\/p\u003e\u003cp\u003eManning Warrants That The Ebook Files, A Copy Of Which You Are Authorized To Download, Are Free From Defects In The Operational Sense That They Can Be Read By A Pdf Reader Or Epub Reader, Or Other. 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Limitation Of Liability\u003c\/p\u003e\u003cp\u003eIn No Event Will Manning Be Liable For Any Damages, Whether Arising For Tort Or Contract, Including Loss Of Data, Lost Profits, Or Other Special, Incidental, Consequential, Or Indirect Damages Arising Out Of The Use Or Inability To Use The Ebook.\u003c\/p\u003e\u003cp\u003e7. General\u003c\/p\u003e\u003cp\u003eThis Agreement Constitutes The Entire Agreement Between You And Manning And Supersedes Any Prior Agreement Concerning The Ebook. This Agreement Is Governed By The Laws Of The State Of New York\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Manning Publications","offers":[{"title":"Paperback","offer_id":50506278240326,"sku":"9781617298837","price":4432.0,"currency_code":"INR","in_stock":true},{"title":"E-Book","offer_id":50506278273094,"sku":"9781617298837-2","price":4333.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/418iXbJsrKL._SX397_BO1_204_203_200.jpg?v=1790324999","url":"https:\/\/cb-india.com\/products\/conversational-ai","provider":"Computer Bookshop (India) Pvt Ltd","version":"1.0","type":"link"}