{"product_id":"itil-service-lifecycle-publication-suite-paperback","title":"ITIL service lifecycle publication suite ( Paperback)","description":"\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.\u003c\/p\u003e\u003ch2 style=\"margin: 1em 0px 0px; padding: 0px; font-size: 16pt; color: rgb(0, 0, 0); font-family: \" arial regular\u003eKey benefits\u003c\/h2\u003e\u003cul class=\"content bullet\" style=\"margin: 0px 0px 1em 1.5em; padding-right: 0px; padding-left: 0px; list-style-position: initial; list-style-image: initial; color: rgb(0, 0, 0); font-family: \" arial regular\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eService Strategy\u003c\/strong\u003e - sits at the heart of the IT service lifecycle, providing guidance for a service strategy that delivers results and achieves business goals.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eService Design\u003c\/strong\u003e - presents the knowledge and skills needed to turn a service strategy into a plan and design robust IT services that will stand the test of time.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eService Transition\u003c\/strong\u003e - helps introduce new and changed services, ensuring that their value is maintained and minimizing disruption to operations, customers, users and the business.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eService Operation\u003c\/strong\u003e - covers critical aspects for delivering agreed IT service levels day-to-day for both business users and customers.\u003c\/p\u003e\u003c\/li\u003e\n\u003cli style=\"margin: 0px; padding: 0px;\"\u003e\u003cp style=\"margin: 0.5em 0px; padding: 0px; line-height: 1.5;\"\u003e\u003cstrong style=\"margin: 0px; padding: 0px;\"\u003eContinual Service Improvement\u003c\/strong\u003e - identifies a cycle of service management improvements at every stage, ensuring IT services keep pace with changing business needs.\u003c\/p\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003eAnyone considering ITIL professional accreditation should note that these publications are \u003cstrong style=\"margin: 0px; padding: 0px;\"\u003ethe only source\u003c\/strong\u003e from which the ITIL exam questions are taken.\u003c\/p\u003e\u003cp style=\"color: rgb(0, 0, 0); font-family: \" arial regular margin:=\"\" padding:=\"\" line-height:=\"\"\u003e\u003cu\u003e\u003cstrong\u003eDownloading Instrctions:\u003c\/strong\u003e\u003c\/u\u003e\u003c\/p\u003e\u003cp style=\"color: rgb(0, 0, 0); font-family: \" arial regular margin:=\"\" padding:=\"\" line-height:=\"\"\u003eOnce the order is placed, we then send out the links to download the PDF copy.\u003c\/p\u003e\u003cp style=\"color: rgb(0, 0, 0); font-family: \" arial regular margin:=\"\" padding:=\"\" line-height:=\"\"\u003eFull instructions are provided on how to download the PDF and what software you need to view it.\u003c\/p\u003e\u003cp style=\"color: rgb(0, 0, 0); font-family: \" arial regular margin:=\"\" padding:=\"\" line-height:=\"\"\u003eA free version of Adobe Digital must be installed before downloading. The PDF can only be downloaded once onto one IP address and printed once.\u003c\/p\u003e\u003cp style=\"color: rgb(0, 0, 0); font-family: \" arial regular margin:=\"\" padding:=\"\" line-height:=\"\"\u003eAfter that, it locks. So its important \u003cstrong\u003eNOT \u003c\/strong\u003eto open the link if you have bought it for someone else, kindly open it only in the device you wish to use it on.\u003c\/p\u003e\u003cp style=\"margin: 0px 0px 1em; padding: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: \" arial regular\u003e \u003c\/p\u003e","brand":"PeopleCert","offers":[{"title":"Paperback","offer_id":50506092249158,"sku":"9780113313235","price":42940.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/41Y18-YpPWL.jpg?v=1790319729","url":"https:\/\/cb-india.com\/products\/itil-service-lifecycle-publication-suite-paperback","provider":"Computer Bookshop (India) Pvt Ltd","version":"1.0","type":"link"}