{"product_id":"verism-unwrapped-and-applied-paperback","title":"VeriSM : Unwrapped and Applied (Paperback)","description":"\u003cp\u003e'VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on.\u003c\/p\u003e\u003cp\u003eRather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices.\u003cbr style=\"font-family: Arial, sans-serif;\"\u003eService management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand:\u003cbr style=\"font-family: Arial, sans-serif;\"\u003e \u003c\/p\u003e\u003cul\u003e\u003cli\u003eHow does the organization enable and deliver value?\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eWhat are the supply chains within an organization that support value delivery?\u003c\/li\u003e\u003c\/ul\u003e\u003cul\u003e\u003cli\u003eHow do the individual capabilities contribute to or support these supply chains to deliver value?\u003c\/li\u003e\u003c\/ul\u003e","brand":"Van Haren Publishing","offers":[{"title":"Paperback","offer_id":50506087071814,"sku":"9789401803359","price":4400.0,"currency_code":"INR","in_stock":true},{"title":"E-Book","offer_id":50506087104582,"sku":"9789401803359-2","price":4400.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/2797\/1142\/files\/417An00rr_L.jpg?v=1790319622","url":"https:\/\/cb-india.com\/products\/verism-unwrapped-and-applied-paperback","provider":"Computer Bookshop (India) Pvt Ltd","version":"1.0","type":"link"}