Delivering Business Analysis The BA Service handbook (Paperback)
Delivering Business Analysis The BA Service handbook (Paperback)
By: Debra Paul , Christina Lovelock | Publisher: BCS, The Chartered Institute for IT | Year: 2019
ISBN: 9781780174686
MRP: Rs. 4,618.68
You Pay: Rs. 3,925.68
You save: Rs. 693.00 ( 15% )
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Reward points: 39 points
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Description
Business analysis (BA) is an important business operation, and with some coordinated effort, it can become an efficient and valuable business service. This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout.
About the Author
Table Of Contents :
- Introducing The Ba Service
- Introducing The Ba Service Framework
- Recruiting And Retaining Business Analysts
- Developing The Business Analysts
- Enabling The Business Analysts' Performance
- Standardising The Ba Service
- Applying Software Tools To Support The Ba Service
- Leading The Business Analysis Service
- Operating The Business Analysis Service
- Delivering A Customer-Oriented Ba Service
- Fostering A Business Analysis Service Culture
- Improving Ba Service Quality
- Measuring The Performance Of The Ba Service