ITIL 4 Managing Professional Package (4 Vols) (Paperback)

Evolving from the previous ITIL v3 version, ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ® 4:

• Increases your industry knowledge, skills and salary potential

• Transforms your business

• Helps to successfully navigate the modern digital world

• Reflects and integrates other established ways of working

• Incorporates all the best things from ITIL

The ITIL 4: Managing Professional books follow on from the ITIL 4 Foundation manual and are the Higher-Level guidance

• Four books fully aligned with the Managing Professional modules of:

  • Create, Deliver and Support: Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery

  • Drive Stakeholder Value: Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships

  • High-velocity IT: Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments

  • Direct, Plan and Improve: Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation

• Helps you pass the ITIL 4 Managing Professional exams or Transition Module

• Reference guidance for day-to-day problems for IT Professionals