Situations and Solutions

This book shall certainly help the reader i.e. mainlyconcerning the students for entering the Hotel Industry and then over and abovethe managers who have ultimately to solve the day to day guest’s problems andqueries by going through numerous types of situations and theirultimate, precise & crisp solutions, thus managing theactivities in very affirmative manner.

Time is changing day by day, thus ultimately giving riseto Industrialization which caused the inventory of categorized hotels to go up.Since all the students are aspiring for the best and more competitivepositions, I have given variety of departmental questions with answers whichshall certainly help the students to get through the interviews, exclusivelymeant for placements and other relevant discussions.

Considering all the growing needs of HospitalityIndustry, this creation of mine is divided into six parts. The first part ofthis book has got all the introductory matter i.e. the Foreword, Preface andAcknowledgement. Next four parts i.e. 2nd, 3rd, 4th, and 5th are full of verycommonly occurring situations pertaining to Front Office, Night Club, RoomService, and Housekeeping departments respectively. The sixth part of this bookis full of commonly asked question with answers pertaining to Wine and Liquor,Restaurant and obviously the Food Production.

I am sure, this book is going to help the readerimmensely and further more I request to the reader to come out with morerelevant ideas so that the same can be added in the revised edition of thiscreation soon.